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IMPORTANT GENERAL TERMS (ALL COUNTRIES)
Returns:
Returns may only be accepted if they meet the following prerequisites:
1. Item(s) must be returned within the 28 day period to the following address:
2. Items must be returned in their original state; i.e., shrink-wrapped and sealed data carriers, such as CDs, LPs, DVDs, Computer/Video games, audio cassettes, as well as software, must be intact and returned unopened.
3. Damaged merchandising items, such as t-shirts, longsleeves, hooded sweatshirts, etc. may be returned as long as they are unworn and unwashed.
4. All returns must be returned by mail with sufficient postage (you may choose the least expensive rate). We are only able to accept postage paid returns. Packages not adhering to this prerequisite will be returned to the sender at the sender's expense. The original shipping cost will be credited to the account (in the form of stamps or store credit), as long as the return is accepted; i.e., meets our specified requirements.
5. Returns should be packaged with utmost care to avoid lost items or damage during transportation. Returns should be, if at all possible, returned in the original packaging.
6. Always include a copy of the invoice with a short note stating the reason for the return and if you prefer and exchange, an alternative item, a store credit for a future order, or a refund.
Damaged Deliveries:
Please make sure that you receive an undamaged package (if necessary open the package in the presence of the postman). Do not, under any circumstance, accept a damaged delivery (e.g. an opened or damaged box), since by doing this you implicitly confirm the receipt of undamaged items.
Privacy Policy:
All data necessary for delivery and processing is stored securely by our Electronic Data Processing Department and will not be shared with third parties.
Miscellaneous:
-All deliveries are subject to our terms of delivery.
-Special offers are only valid while supplies last.
-All prices found in this catalogue are in Euro and include the corresponding legal sales tax.
-Prices are subject to change.
-Due to printing irregularities, slight divergences in colour may occur.
-The delivered goods remain the property of
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Customer group:Guest
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